CONTACT INFORMATION AND CUSTOMER SUPPORT
Customer satisfaction is a priority at Lifoti Media LLC. We maintain clear and accessible communication channels for all inquiries related to purchases, billing, access to digital products, refunds, disputes, or general questions.
Customer Support Contact
Email: info@lifoti.com
Phone: +1 (332) 231-6201
Support requests are typically reviewed and responded to within 24 to 48 business hours, excluding weekends and U.S. federal holidays.
PRODUCTS AND SERVICES OFFERED
Lifoti Media LLC offers digital-only products, including but not limited to:
• Digital magazine editions
• Digital editorial publications
• Downloadable or online-access content
• Subscription-based digital content (where applicable)
All products are delivered electronically. Lifoti Media LLC does not sell physical goods unless explicitly stated on an individual product page.
All digital content is provided for personal, non-commercial use only, unless otherwise specified in writing.
DIGITAL DELIVERY AND ACCESS POLICY
Upon successful payment confirmation, customers will receive their purchased digital magazine copy via email within 24 hours.
Delivery is completed electronically using one or more of the following methods:
• Email delivery containing a secure access or download link
• Secure online access through lifoti.com
In most cases, delivery occurs sooner; however, customers should allow up to 24 hours for processing and email delivery.
If a customer does not receive their digital copy within 24 hours of payment, they are encouraged to contact customer support at info@lifoti.com for prompt assistance.
PRICING AND PAYMENT TERMS
All prices displayed on lifoti.com are listed in U.S. Dollars (USD) unless otherwise stated. Pricing may change at any time without prior notice.
Payments are processed securely through authorized third-party payment processors such as PayPal. Lifoti Media LLC does not store full payment card numbers or sensitive financial data on its servers. An order is considered complete only after payment has been successfully confirmed.
Once payment is confirmed, the digital magazine copy is prepared and delivered electronically. Customers will receive the digital product via email within 24 hours of payment completion.
REFUND POLICY
Due to the nature of digital goods, all sales are considered final once digital access or delivery has been provided.
Refunds may be granted only under the following circumstances:
• Duplicate or accidental multiple charges
• Verified technical issues preventing access to purchased content
• Confirmed unauthorized transactions
Refund requests must be submitted within 7 days of the transaction date by contacting info@lifoti.com. Approved refunds are issued to the original payment method when possible.
CANCELLATION POLICY
For subscription-based services (if applicable):
• Subscriptions may be canceled at any time prior to the next billing cycle
• Cancellation prevents future charges but does not retroactively refund past billing periods
One-time digital purchases are not eligible for cancellation once delivered or accessed.
DISPUTE RESOLUTION AND CHARGEBACK POLICY
Lifoti Media LLC encourages customers to contact customer support before initiating a payment dispute or chargeback with their bank or card issuer.
Initiating disputes without prior communication may delay resolution and result in restricted access to services. We actively cooperate with payment processors and financial institutions to resolve disputes fairly and transparently.
Fraudulent or abusive chargeback behavior may result in permanent account suspension.
SHIPPING POLICY
Lifoti Media LLC primarily operates as a digital-only publisher. No physical shipping is involved unless explicitly stated on a specific product page.
If physical products are introduced in the future, updated shipping terms, delivery timelines, and costs will be clearly disclosed prior to purchase.
TERMS AND CONDITIONS OF USE
By accessing lifoti.com or purchasing digital products, you agree to the following terms:
• You are at least 18 years old or have legal parental consent
• You will not copy, reproduce, redistribute, resell, or exploit digital content
• All content remains the intellectual property of Lifoti Media LLC or its licensors
• Unauthorized use of content may result in legal action
Lifoti Media LLC reserves the right to modify, suspend, or discontinue any service or content at its discretion.
INTELLECTUAL PROPERTY RIGHTS
All text, images, layouts, branding, logos, and digital materials published by Lifoti Media LLC are protected by U.S. and international intellectual property laws.
No content may be reused, republished, or commercially exploited without prior written consent from Lifoti Media LLC.
PRIVACY POLICY
Lifoti Media LLC is committed to protecting user privacy and personal data.
We may collect the following information:
• Name
• Email address
• Billing and transaction details (processed securely by third-party providers)
• Limited technical data for website functionality
We do not sell, rent, or trade personal information to third parties.
Payment information is handled exclusively by secure payment processors such as Stripe. Lifoti Media LLC does not store full card details.
DATA SECURITY
Reasonable administrative, technical, and organizational measures are implemented to safeguard personal information against unauthorized access, misuse, or disclosure.
While no system is entirely risk-free, Lifoti Media LLC actively works to maintain secure digital operations.
THIRD-PARTY SERVICES
Lifoti Media LLC may use third-party platforms for payment processing, analytics, email delivery, and hosting. These providers operate under their own privacy and security standards.
CHANGES TO POLICIES AND TERMS
Lifoti Media LLC reserves the right to update or modify these policies at any time. Changes become effective immediately upon publication on lifoti.com.
Continued use of the website constitutes acceptance of the updated terms.
GOVERNING LAW AND JURISDICTION
These policies and terms are governed by the laws of the United States and the State of Wyoming, without regard to conflict-of-law principles.
